It is a two step system that comes with gloves and an added deep conditioning treatment. (they don't really tell you when to use it in the process so I didn't)
My wild bush of a head. lol. So I have been natural for four years now and you can see the front of my head (my leave out) is a little looser than the rest of my head because of the not-so-slight head damage. My roots, however are a 4c. We are working with the coarsest of the coarse here!
After the whole treatment, my ends dont look GREAT but it will do.
Blending it with my u-part (Freetress Cella)